Like anything truly precious, a jewel from THE RAYY needs love and attention if it is to endure and blossom. Discover the best way to live with, and care for your jewelry.
THE RAYY's jewelry is designed to keep your message looking bright and easy-to-read, even when your piece has picked up a few small scratches. These are part of the life of your jewel, and give it extra character. From time to time, give your jewelry a gentle clean with the cloth provided. This will maintain its sparkle, and keep it looking its best.
Your jewelry may lose a little of its shine over the years, or – depending on how you wear it – may get more badly scratched. In this case, special polishing may be required to restore its natural brilliance. Please contact us for instructions on returning your piece. We can re-polish your jewel and send it back to you for a small charge.
While we recommend you return your piece to us for polishing, you may wish to have the ring polished by your local jeweler. In this case, please tell them about its unique front surface, which must be treated gently. If your jewel is not properly handled, its message may be erased.